We are a Registered Charity, providing free, confidential and independent information about almost anything.
Our clients' most common problems generally relate to benefits, employment, debt, housing, consumer affairs and family relationships. We operate from our main offices in Wimborne and Ferndown. We also have outreach centres at Verwood and Cranborne, at the Tricketts Cross estate and the Leigh Park estate.
Our current news items are summarised below. To move through the other pages of the web-site, click on the section you require in the left hand column.
If you would like to support the East Dorset Citizens Advice Bureau in any way, please click on Friends of EDCAB.
If you wish to complain about any of our services, please visit our complaints page.
Develop Your Skills With Citizens Advice
Do you have some spare time on weekdays between 9:30 am and 5 pm?
Would you like to make a difference to your local community and help other people overcome their problems? If so, read on!.
East Dorset Citizens Advice Bureaux (CAB) is looking for volunteers. You will need to be self-motivated and able to give us one or two days per week. In return we will give you a supportive learning environment and experience of an advice giving service that is widely respected and valued. After initial training you could be advising people on how to deal with their problems within two months.
For more details please phone 01202 857100 (answerphone out of hours) or use our email contact form.
"Training for advice work gives you the satisfaction of helping others, by working with a friendly team, using and developing your life skills, and helping improve how society works.", says Advice Manager Pat Temple. "This is your opportunity to find out more."
MOBILE PHONE CONTRACTS SURVEY - FEBRUARY 2015
East Dorset CAB is one of the South-West CABs participating with Plymouth on a survey of people who have or have ever used a mobile phone. The results will show us if there is a particular need to help customers of mobile phone companies.
To take part, please follow this link
EDCAB ANNUAL REVIEW, 2013-2014
Our Annual Review for 2013-2014, presented at our Annual General Meeting at the Barrington Centre, Ferndown in September 2014, is available for you to download and read here, along with previous years' reports.
A PLACE TO CALL HOME
The Dorset Citizens Advice Social Policy Campaign Group became aware that the lack of suitable, reasonably priced housing was being raised regularly by clients. Making up the shortfall is a problem for both working and non working households. Many are now being affected by the “under occupancy charge” commonly known as the “bedroom tax”.
We looked at how people can access housing within their means which meets their needs. Our findings can be downloaded here, and make dismal reading (PDF reader required). Let us know if you are affected, and please give us any ideas on how we can work with local MPs and Councillors
NEW ONLINE BENEFIT CLAIM FORMS AT DORSETFORYOU
East Dorset, North Dorset or Christchurch District Councils have published new claim forms.If you need to claim, or reclaim, Housing benefit or Council Tax Support, or Discretionary Housing Payments, there are new Claim Forms on line at: http://www.dorsetforyou.com/401854
FREE! Job Support Service at EDCAB
Are you unemployed and looking for work?
Do you need to make a good impression?
Would you like some help to improve your chances of success?
We can assist you with:
- How to go about looking for work
- Improving your CV, cover letter & job applications
- Preparing for an interview
- How to approach a job/career change
- Using a PC to enhance your job search activities
- Help if you have low/no computer skills
Why not book a one hour appointment to discuss your work situation and find out how we can help you?
Call 01202 893838 (for Ferndown office) or 01202 884738 (for Wimborne office) or Click to Email Us
NOTE: The Job Support Service is only for job seekers. If you would like advice on employment disputes or employment law, please ring the main Dorset CAB AdviceLine on 0844 245 1291 in the first instance
FRIENDS OF EAST DORSET CAB
Donate to EDCAB
Visit our Friends' Activities page here for details of past and future events, and a summary of last year's financial accounts.
Grants For School Uniforms
Do you know how to get a grant towards the cost of your children's school uniforms?.
Do you know if you are eligible to claim grants your children's school uniforms?
Click here to learn more, or to tell us about your experiences.
Improved Self-Help Debt Kit
We have revised and updated our Self-Help Debt Kit. It is now simpler to follow, while providing a comprehensive set of downloadable templates that will help you to understand your situation and to negotiate with your creditors.
©2014 East Dorset Citizens Advice Bureaux
East Dorset Citizens Advice Bureaux is a Company Limited by guarantee
Registered No. 2618707 England.
Charity Registration No. 1003456
Registered Address: Hanham Road, Wimborne, Dorset. BH21 1AS
Site last updated 8 January 2015. Please send your feedback to the Webmaster